Contact Information for Axa Holiday Insurance, Essential Travel and Easy Holiday Insurance

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Contact us

Welcome to the Essential Travel Limited Contact Centre in Association with easyholidayinsurance.com

For all telephone enquiries please quote ref: 100435
Customer Services and Sales Telephone: 0870 343 0014
Fax: 0871 750 1653

Postal Address:

Essential Travel Limited
21 Ganton Street
London
W1F 9BN

Our call centre operates:

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 16:00

All calls made on our telephone numbers are charged at National Call Rate.

We aim to give all our customers a first class service and we are committed to following the standards of the Financial Service Authority. If you are not happy with our service, please write to:

The Customer Services Manager,
Essential Travel Limited
Princess Caroline House
1 High Street
Southend
Essex,
SS1 1JE

If this does not resolve your problem, please write to:

The Financial Ombudsman Service (FOS) to review your case.
Please contact:

FOS,
South Quay Plaza 2,
183 Marsh Wall, London ,
E14 9SR

The FOS can deal with most complaints about your insurance policy. Referral to the FOS will not affect your legal rights to take action against us.

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